Friday, November 18, 2016

Interpreting Messages

The tone of the email message sounds like Jane is a little worried and in need of a portion of Mark’s work in order to complete her assigned work. She does not sound like his boss. She seems to be a fellow co-worker who has waited patiently for his portion of the work, however it is close to her deadline and she may miss it because he has not submitted his portion to her yet.

The tone of the voice message sounds a little nicer than the email message. Jane does not sound so worried as she does in the email. Listeners can hear her exact tone in the message and inflection in her voice. There is no guessing on how she might be feeling or the tone in which she is making a request of Mark.

The video message adds another layer of understanding to the message. Listeners can now hear the message and visually see the speaker. We can see Jane’s body language, facial expressions, and eye movement.

This exercise showed me the importance of how the modality of a message can impact the its meaning. I am always careful when corresponding via email because it is easy for the tone of a message to be misunderstood. Therefore, these factors must be taken into consideration when communicating with team members. This will ensure proper communication and good morale for the team.

Saturday, November 5, 2016

Learning from a Project Post Mortem

I once worked with a group of classmates on a class project. Our project was supposed to teach young children about health food. I believe we all went into the project with the best of intentions, however the final project fell short of our desired outcomes.

Our group decided to split up the project assignments among each member. We also met at least once a week to present what we had worked on to the entire group. Everything seemed to be going well until it became clear that certain members of the group were not completing their assigned portion of the work load. Some members started missing important group meetings. Other group members had to take on parts of other assignments just to ensure that everything was completed on time. Ultimately, we turned in a finished project, but it was not as complete as it could have been.

The project would have been more successful if we had appointed a project leader. This leader could have kept everyone on task and held them accountable to project deadlines. Also, when we faced problems with other group members it would have been easier to address them. The project leader could have contacted them one on one to discover the reasons for the lack of participation.